CUSTOMER SUPPORT
Email: Submit Form
Phone #: 855-512-MEAT (6328)
Mailing Address: 1740 FM 3027, Mineral Wells TX 76067
Can I order over the phone?
Yes, call us at 855-512-MEAT (6328) and one of our representatives will be happy to assist with your order.
What payment methods are accepted?
All major credit/debit cards are accepted, we also accept PayPal. For cash, checks, or other forms of payment please call us at 855-512-MEAT (6328).
Is my credit card information secure?
We at Texas Specialty Meats are committed to protecting our user's data. Therefore, this site is secured and backed by SSL/HTTPS.
Can I return my order or get a refund/replacement?
Can I cancel my order?
You may cancel your order within three days of the selected delivery date. Once an order has been packaged and shipped it can no longer be canceled.
Will Texas Specialty Meats substitute items in my order?
Under certain circumstances, like low inventory, will Texas Specialty Meats substitue items within an order.
How does shipping work?
All of our packages are shipped frozen via Fedex in an insulated box with dry ice. New orders are processed for shipping Monday-Wednesday to prevent weekend delivery issues.